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Terms and Conditions

Introduction.  Welcome, we are delighted to welcome you to the  www.accudoctor.eu website . These terms and conditions are the General Conditions of Use, Conditions of Sale and Privacy Policy (hereinafter, “TC”) that regulate the contractual relations between the user, client or buyer of the website (hereinafter “You”) and Smabii Ventures SL. (hereinafter, “We”), through  www.accudoctor.eu (hereinafter “the Website”). Please read these TCs carefully as you must accept them before placing an order for products on our Website. You when using this Website or placing an order through  www.accudoctor.eu, You agree to be bound by these TCs, therefore, if you do not agree with all the TCs, you should not place any order. In any case, there are pages of the Website accessible to natural persons who do not make a purchase of products (hereinafter, “Users”). In this sense, Users who access these parts of the Website agree to be subject to the terms and conditions contained in these General Conditions, to the extent that this may be applicable to them. If you have any questions related to these TC you can contact us by writing to  info@accudoctor.eu

Your guarantees. You declare that, by placing your order, you have read and accept the TC. You agree that: You may only use the Website to make legally valid inquiries or orders. You may not place any speculative, false or fraudulent order. If we have reasonable grounds to believe that an order of this nature has been made, we will be authorized to cancel it and inform the relevant authorities. You also agree to provide us with your email address, postal address and/or other contact information in a true and correct manner and you agree that we may use this information to contact you if necessary (see our privacy policy ). If you do not provide us with all the information we need, we will not be able to process your order. When placing an order through this Website, You warrant to us that you are over 18 years of age and have the legal capacity to enter into binding contracts. Orders placed through this Website will be subject to the TC of the Website. By clicking on the button I HAVE READ AND ACCEPT THE GENERAL CONDITIONS, and then on MAKE AN ORDER, you acknowledge that you have read and understood the TC of www.accudoctor.eu  and that all products and services ordered will always be provided by the Website subject to said TC.

The products.  The descriptions of the products displayed on the Website are made based on the information provided by the Accudoctor provider. The photographs related to the products on the Website are of the real objects offered for sale in order to give the most truthful and accurate information about the product and its characteristics.

Prices. All the prices of the products that are indicated through the Web page are expressed in euros and include VAT. These prices include the expenses corresponding to the shipment of the products to Spain. If you want to buy our products from another country, Accudoctor will charge you the shipping costs. We reserve the right to modify our prices at any time but we undertake to apply the current rates that will have been indicated to you on the Website at the time of your order. The price of the products will be the one stipulated at any time on our Website. The maintenance of the Website is constant, but due to computer errors an erroneous price could appear, in this case we will inform you as soon as possible via e-mail or by telephone of the correct price, giving you the option to reconfirm your order by accepting the correct price or cancel the order at no cost to you. If we could not locate the order, it would be canceled and if you had paid any amount for it, that amount would be fully refunded.

Import conditions and tariffs.  Accudoctor supplies all of Europe. If in any country, autonomous community, province, autonomous city, island or archipelago there are different import conditions, We do not assume responsibility for additional costs due to said import conditions or other impediments that may arise. Import duties and taxes, as well as expenses due to import conditions will be borne by the buyer.

Foreign taxes, duties and import restrictions.  If you are not in Spain, we have no knowledge or responsibility for the laws of your country, so you are solely responsible for the purchase of goods that are legally in a position to import and responsible for the payment of import duties. and taxes of any kind that are required in your country.

Pay.  You agree to pay for the order you place. To the initial price that appears on the Website for each of the products offered, the rates corresponding to the relevant shipping costs will be added, except in the case of Spain, where there are no shipping costs. In any case, said rates will be previously communicated to you before formalizing the purchase itself. In the purchase process, all the products you want to buy will have been added to your basket and the next step will be to process the order and make the payment in advance. For this we offer several forms of payment:

  1. Payment by credit card (MasterCard, Visa, etc.) You must pay the amount corresponding to your order by paying by credit or debit card (Visa, MasterCard, American Express, Visa Electron and/or other similar cards). . Credit cards will be subject to authorization by their bank, but if payment is not authorized, we will not be responsible for any delay or non-delivery. You must notify us via email of any improper or fraudulent charge on the card used for purchases, via email, in the shortest possible time so that we can carry out the appropriate procedures.
  2. Paypal.
  3. Cash on delivery payment: This option has a cost for cash handling expenses of €4.95 to be paid to the courier together with the cost of the order at the time of delivery of the order.
  4. And any form of payment described on the Website.
  5. Depending on the place of delivery of the order, it is possible that you have different forms of payment.

Availability.  In the event that the product is not available after the order has been placed, you will be informed by email of the total or partial cancellation of the order. The partial cancellation of the order due to lack of availability of a product does not give the right to cancel the entire order. If, as a result of this cancellation, the client wants to return the delivered product, he must follow the provisions of the Return section.

  1. Deadlines, place of delivery and loss
    1. Product delivery. The order will be delivered by the express transport company GLS at your home We undertake to deliver the product in perfect condition to the address indicated by you on the order form, and which in any case must be included within the territory offered by the Website. In order to optimize delivery, we appreciate that you indicate an address where the order can be delivered within normal business hours and a contact telephone number. We will not be responsible for errors caused in delivery when the delivery address entered by you in the order form does not correspond to reality or has been omitted.
    2. Delivery term.  We will send your request as urgently as possible. The merchandise will be sent by the express courier company GLS. Delivery times for Europe are up to 72 hours and 24 hours for national shipments.
    3. Deliveries not made and loss.   If the reason for which the delivery could not be made is the loss of the package, our carrier will initiate an investigation. In these cases, the response times of our carriers usually range from one to three weeks.
    4. Returns and claims.

 Return procedure. In accordance with the distance selling regulations, you can cancel a contract for the purchase of a product, provided that you notify us of your intention to return the purchased product(s) within a maximum period of 14 business days from the delivery date by email to  info@accudoctor.eu  and that the rest of the conditions established in this section are met.

    1. The product must be in the “same state in which it was delivered” and must keep, as far as possible, its original packaging and labeling.
    2. The shipment must be made using the same box or envelope that we have sent you, or failing that in a similar format that guarantees the return in “perfect condition”.
    3. The costs of redelivery will be borne by you. At the time we have received the merchandise (within a maximum period of 15 days from the date of declaration of withdrawal) the price paid for such products will be refunded. The revocation period starts from the moment you have received the goods. In the event that you have to return the products, you must ensure that the shipment is duly and fully prepaid, since in this case the amount of the product or products will not be refunded.
    4. The amount will be refunded minus the shipping costs of the product (€3.65).

Refunds and claims. Returns and total or partial cancellations will give rise to partial refunds, since the return of the products will give rise to a refund equal to the cost of the returned products less the cost of the shipping costs of your order. Only in the event that the product delivered is defective or incorrect, We will also reimburse you for the corresponding shipping costs.

    1. Guarantee of the products purchased.  Accudoctor sells products from manufacturers or wholesale distributors. Likewise, it guarantees that the products that are presented for sale on the Website have the CE marking and the ISO certification in force, guaranteeing their good quality and safety by manufacturers or wholesale distributors. To the extent possible as permitted by law, we exclude all warranties, excepting those warranties that cannot legitimately be excluded vis-à-vis consumers.
    1. Liability and exoneration of liability.  We do not assume any liability derived from, by way of example but not limitation:
      1. Of the contents of those pages that You or Users can access from links included in the Web, whether authorized or not.
      2. Of the access of minors to the contents included in the Web, being the responsibility of their parents or guardians to exercise adequate control over the activity of the children or minors in their care or to install any of the tools to control the use of the Internet with in order to prevent access to materials or content not suitable for minors, as well as the sending of personal data without the prior authorization of their parents or guardians.
      3. Of the communications or dialogues in the course of the debates, forums, chats and virtual communities that are organized through or around the Web and/or link websites, nor will it be liable, therefore, for any damages and prejudices suffered You or the individual and/or collective Users as a result of said communications and/or dialogues.
      4. Errors or delays in accessing the Website by you when entering your data in the order form, the slowness or impossibility of receipt by the recipients of the order confirmation or any anomaly that may arise when these Incidents are due to problems in the Internet network, errors in the data transfer telematic networks, acts of God or force majeure and any other unforeseeable contingency beyond your control and our good faith.
      5. Failures or incidents that may occur in communications, deletion or incomplete transmissions, so that it is not guaranteed that the website services are constantly operational.
      6. Of the errors or damages produced to the website by an inefficient use of the service and in bad faith by you.
      7. Of the non-operation or problems in the email address provided by you to send the order confirmation.
      8. No responsibility in case you could misinterpret the instructions for use.
      9. No responsibility if for any reason the diagnostic tests give erroneous results in the pregnancy or ovulation analysis.
      10. It is not responsible in case of delay in delivery or non-delivery due to incorrect data on the part of the client or technical errors on the part of the carrier.

 

Personal data protection privacy policy

  1. Usted acepta navegar por el sitio web y utilizar el contenido de buena fe.
  2. We inform you that the completion of any existing form on the website accudoctor.eu the sending of an email to one of our addresses:
    • It implies the acceptance of this privacy policy, as well as the authorization to Accudoctor to treat the personal data that you provide us, which will be treated with the utmost confidentiality and will form part of the files owned by Accudoctor for its management and to respond to the themselves, as well as, for the commercial management that links us, and the sending through email of the sales made by our Website, for the delivery of purchases. These data (name, address, email, telephone number, etc.) will only be transmitted to the transport company that will deliver the merchandise. For the payment process, we will transmit your bank details to the bank to which we have entrusted the processing of the payment.
    • Por la mera visita al Sitio Web, los Usuarios no facilitan ningún dato de carácter personal ni están obligados a facilitarlo.
    • Smabii Ventures SL. It assumes that the data has been entered by the owner or by a person authorized by the owner, as well as that they are correct and exact.
    • De acuerdo con la normativa vigente en protección de datos, Accudoctor ha adoptado los niveles de seguridad adecuados a los datos facilitados por usted y, además, dispone de los medios y medidas a su alcance para evitar la pérdida, mal uso, alteración, acceso no autorizado y eliminación de los mismos.

 Exercise of rights of access, rectification, cancellation and opposition. It is up to you to update your own data. At any time, you will have the right to access, rectify and oppose all your personal data included in the different registration forms. To exercise this right, you must send an email to info@Accudoctor.com. Therefore, you are responsible for the veracity of the data and Accudoctor will not be responsible for your inaccuracy of your personal data. You can also cancel your account by sending your request to the email address  info@accudoctor.eu

    1. Nullity. In the event that any clause of these TC is declared void, the other clauses will remain in force and will be interpreted taking into account the will of the parties and the very purpose of these TC. Accudoctor may not exercise any of the rights and powers conferred in this document, which will not imply in any case the waiver thereof unless expressly recognized by Accudoctor or prescription of the action that corresponds in each case.
    1. Modification of the TC. Accudoctor reserves the right to modify, at any time, the presentation and configuration of the Website, as well as these TC. Therefore, We recommend that you read them carefully each time you access the Website. Users will always have these TCs in a visible place, freely accessible for as many queries as they wish to make. In any case, the acceptance of the TC will be a prior and essential step to the acquisition of any product available through the Website.

 Applicable legislation. These TC will be governed and interpreted in accordance with the laws of the Kingdom of Spain and its courts will have non-exclusive jurisdiction to resolve any dispute that arises in relation to these TC. The contract for the purchase of products through our Website (products, texts and conditions) will be governed by Spanish law. The parties submit, at their choice, for the resolution of conflicts, waiving any other jurisdiction, to the courts and tribunals of the domicile of you or the user.

About us
The company name is Smabii Ventures SL.
The company’s address is
Calle Torre 3 At
11003 Cádiz, Spain.
NIF B72380637

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